Welcome to Emotional Intelligence (EQ)

An executive exhibiting emotional intelligence

What is Emotional Intelligence (EQ) and Why is it Important to Your Success?

Introduce the words “emotions” or “feelings” in to an average day to day work setting and you are likely to get some form of resistance as emotions are looked at as being either detractors to or inappropriate in the process of getting work done. Although emotions are an important part of emotional intelligence, they are not the only aspect of this powerful framework. EQ is about much more.

Emotional Intelligence (EQ) refers to a capacity for engaging a set of emotional, personal and interpersonal skills and competencies that influence how effectively we:

  • Perceive and express ourselves;
  • Develop and maintain social relationships;
  • Cope with challenges, and
  • Use the information in thoughts and emotions.

Fundamentally EQ involves your ability to be present and effectively respond to whatever happens in your life in a non-anxious and non reactive way from moment to moment.

EQ is a quantifiable measure that is distinct from IQ (cognitive intelligence), the more commonly used term when we talk about intelligence. Unlike IQ which is fairly stable and is proven to have a very low correlation with success in life, EQ can be enhanced or developed through targeted EQ Coaching and Development Programs. Moreover, EQ has been proven to have a high correlation with success in work and life and is key to differentiating between average and high performing managers and leaders.

What is the benefit to engaging in EQ assessment and development?

While many of the skills and competencies associated with EQ may be first regarded as “soft skills”, research has proven that EQ significantly impacts organizational effectiveness and the bottom line.

  • IQ contributes to only 5 to 10% of the variance of determination of success in work and life whereas EQ contributes to 35 to 45% of the variance of determination of success in work and life.1
  • In jobs of medium complexity (sales clerks, mechanics), a top performer is 12 times more productive than those at the bottom and 85 percent more productive than an average performer.2
  • In the most complex jobs (insurance salespeople, account managers), a top performer is 127 percent more productive than an average performer.2
  • Experienced partners in a multinational consulting company were assessed on the EQ competencies plus three others. Partners who scored above the median on 9 or more of the 20 competencies delivered $1.2 million more profit from their accounts than did other partners – a 139 percent incremental gain.3

What is the ROI for engagin EQ assessment and development?:


Need more information about our EQ Coaching and Development Programs and how EQ can be applied directly to your performance model that you already have in place? Please contact us to discuss which approach would be best for you and your team.

®Baron EQ-i is a registered name of Multi-Health Systems Inc.


1. MHS, 2006
2. Hunter, Schmidt, & Judiesch, 1990
3. Boyatzis, 1999


Engaging Your Emotional Intelligence (EQ) Developing Capacity and Resiliency for Change Developing Leaders Developing Effective Individuals and Teams Creating a High Performance Culture Emotional Intelligence (EQ)

Emotional Intelligence (EQ)

EQ Coaching and Development Programs

How Else Can EQ Be Used in Your Organization?

What Does an EQ Assessment Look Like?

What Does EQ Measure?