Our Team
Kelley Marko, MBA, MA
President, Marko Consulting Services, Inc.
Consultant, Coach and Learning Facilitator
Kelley Marko, President of Marko Consulting Services Inc., provides coaching, consulting and learning facilitation solutions to our clients. His key focus areas include: developing leaders and leadership succession planning; enhancing and effectively engaging emotional intelligence (EQ); developing capacity and resiliency for strategic change; and developing critical thinking skills.
Through his innovative approaches, Kelley assists others to successfully lead and manage the tension of doing the right thing with doing the thing right - in an increasingly complex world where there are often no right answers. At the core of Kelley’s work is a focus on impacting the bottom line through people, process and performance solutions.
After completing an undergraduate degree in Commerce at the University of Toronto, Kelley began a career doing process reengineering. Through this life changing experience he learned that although process reengineering has its utility, a critical component was often being overlooked: the people. Recognizing that people are the last source of sustainable competitive advantage in today’s complex business world and that people issues are the primary reason that over 70% of all change initiatives fail to achieve their intended results, Kelley has continued to pursue his curiosity of how to support others in better sustaining performance and productivity through people.
Kelley’s work draws on his real world experiences from working in front line through senior leadership positions in industry and from his long term consulting, coaching and learning facilitation relationships with clients. In addition, Kelley leverages his prior experience as a professional management consultant with PriceWaterhouseCoopers and in partnership with McKinsey in the area of organization and change strategy.
In addition to his role as a leadership consultant, Kelley is also a professional executive coach, facilitator, a certified adult educator and a Master Trainer of emotional intelligence (EQ) for the BarOn EQ-i. He is also a customized in-house program facilitator and seminar leader for the Schulich Executive Education Centre at York University, Toronto, Canada. Kelley’s seminars include “Developing Emotional Intelligence (EQ) in Your Workplace” and “The Executive Program in Leading Sustainable Strategic Change”.
Kelley’s formal education has been balanced between a focus on both leadership and management. Kelley holds an MBA from York University, Toronto, Canada and an MA in Leadership and Organizational Learning from Royal Roads University, Victoria, Canada.
Kelley has had the pleasure of working with organizations in North America, South America and Europe and has worked with hundreds of leaders across diverse industries to improve their skills and competencies and improve the success of change initiatives within their organizations. These organizations include American Express, IBM, Toyota, YellowPages Group, Bell Canada, Atomic Energy of Canada and Laidlaw Carriers.
Weaving together his experience and education, Kelley brings a practical and innovative perspective that stretches leaders at all levels in organizations to be better in both work and life.
He can be contacted directly at +1 (905) 257-1154 or at info@markoconsulting.com
Associates
Rhona G. Berengut, MBA, Partner of Sigma Strategic Solutions Inc. has been a part-time faculty member of York University’s Schulich School of Business since 1988, where she teaches in both the MBA and BBA degree programs. As Vice President of SIGMA Strategic Solutions, Ms. Berengut consults and conducts training and development to help organizations and businesses align performance to strategic purpose and direction. Ms. Berengut’s areas of specialization include Managing Strategic Change, Strategic Analysis, Interpersonal Managerial Skills and Organization Design and Analysis.
Karen Dawson MA, BEd, CEC, President of CreateNOW Leadership Development, enhances people’s ability to set and achieve goals, lead more effectively and think in ways that create success. Specializing in large group sessions, Karen is an engaging presenter and learning facilitator. With fifteen years of experience as an award-winning educator combined with a graduate degree in leadership development, Karen supports clients to stretch outside their comfort zone for positive growth and high performance. Drawing on professional skills as a certified executive coach, trainer and facilitator, Karen also serves as associate faculty at Royal Roads University in the Organizational Leadership and Learning Division.
Fred Jacques, Ph.D., President of Jacques & Associates Inc., is a leadership development consultant with over 25 years of experience in both the public and the private sectors. He has designed and delivered programs addressing all facets of leadership development, with a focus on emotional intelligence and he teaches extensively in Executive Development Programs at universities across western Canada. He has worked as an executive coach with hundreds of leaders from all levels of both industry and government. Fred focuses on helping individuals to realize and develop their personal leadership skills through building self-awareness and competence and confidence in effective interpersonal relations across all levels of their organization.
